A Computer Technician installs, configures and maintains computers and computer networks. They also diagnose and resolve technical issues related to hardware, software and network/Internet problems.
Career Information and Educational Requirements
The Bureau of Labor Statistics (BLS) notes that an associate’s degree is typically sufficient for a career in Computer Technician. However, a four-year bachelor’s degree may provide greater job prospects.
Typical employers of computer technicians include computer support companies, technology organizations and IT departments in larger corporations. They offer services such as setting up new networks and troubleshooting hardware and software issues for both internal and external clients. URL : computertechnicians.com.au/melbourne-laptop-repair/
Employers also hire techs to set up new computer systems and repair and upgrade existing ones. This work can be done by phone, email or in person.
Professional Experience and Certifications
Obtaining a certificate is an important step in a computer technician’s career. It shows employers that you have developed industry knowledge and exemplary technical skills.
Successful computer technicians have solid technical and critical thinking skills that enable them to solve a wide range of computing challenges. These skills are cultivated through education, professional training and on-the-job experience.
Personal Skills and Communication
Effective interpersonal communication is essential for computer technicians who interact with both internal and external customers. They must be able to communicate effectively, ask questions and explain solutions in a way that non-technical people can understand.
They must also be able to organize and record details about all client or customer computers. This includes past repairs, device RAM, processor temperatures and software and hardware versions.